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The new knowledge management
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Topic: Knowledge Management
Sort Desciption: June 2003 12 special focus> the new knowledge management The future value of knowledge management in a corporate context is dependent on the discipline's ability to overcome many of the limitations of ...
Content Inside: June 2003 12 special focus> the new knowledge management The future value of knowledge management in a corporate context is dependent on the discipline's ability to overcome many of the limitations of its current guise. Drawing on research conducted for their most recent book Joseph M. Firestone and Mark W. McElroy discuss eight issues that they feel will define what they call 'new knowledge management'. W hat is the future of KM? If KM is to have a future it must give better answers to such fundamental questions as what is knowledge what is knowledge management where does knowledge come from and what roles do learning and knowledge play in business performance? We believe also that the 'new knowledge management' a perspective we and others have developed over the past few years answers these questions well and that the future of KM lies within its vision. While we'd like to present a detailed description of this perspective in this article the broad range of its various frameworks would greatly exceed the space available. We've decided instead to present brief discussions of eight issues that based on analysis in our new book Key Issues in the New Knowledge Management1 will be very important over the next five years. We intend that these discussions will provide some of the flavour of the new KM and our very great excitement in developing it. The issues are: Freeing KM from the bonds of strategy; Transcending the Nonaka and Takeuchi SECI model; Developing the enterprise knowledge portal; Developing a comprehensive system of KM metrics; Developing the open enterprise; Creating communities of inquiry; Developing value theory in KM; Transcending KM standards development. This article will briefly characterise each issue evaluate its importance and relate it to the future of KM. But before we get to the issues we need some background on some important distinctions in the new KM. First the new KM makes a distinction between knowledge management know ...
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