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Home » Human Resources » Leadership

Leadership Skills and Emotional Intelligence

Source: www.ccl.org
Topic: Leadership

Sort Desciption: for Creative Leadership has helped many leaders understand and develop .... Feedback is provided on 16 leadership skills and perspectives and 5 derailment ...

Content Inside: Leadership Skills & Emotional Intelligence Executive Summary: Emotional intelligence has become a popular topic in the business press in recent years. Although we have not used the term emotional intelligence the Center for Creative Leadership has helped many leaders understand and develop emotional intelligence competencies for over thirty years. One way that we have successfully helped managers move beyond intellectual know-how and expand their emotional intelligence is through Benchmarks a multi-rater feedback tool. This study compares scores on Benchmarks to self-reported emotional intelligence as measured by the BarOn EQ-i. We learned that key leadership skills and perspectives are related to aspects of emotional intelligence and the absence of emotional intelligence was related to career derailment. 2003 Center for Creative Leadership Leadership Skills & Emotional Intelligence How is emotional intelligence related to the specific behaviors we associate with leadership effectiveness? Findings: Higher levels of emotional intelligence are associated with better performance in the following areas: Participative Management Putting People at Ease Self-Awareness Balance Between Personal Life and Work Straightforwardness and Composure Building and Mending Relationships Doing Whatever it Takes Decisiveness Confronting Problem Employees Change Management Participative Management reflects the importance of getting buy-in at the beginning of an initiative. It is an extremely important relationship-building skill in todays management climate in which organizations value interdependency within and between groups. Of all the skills and perspectives measures on Benchmarks participative management had the largest number of meaningful correlations with measures of emotional intelligence. In other words managers who are seen as good at listening to others and gaining their input before implementing change are likely to be assessed as good at cooperating with ...

leadership emotional intelligence pdf edu

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