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Source: www.chicagoworkforceboard.com
Topic: Careers

Sort Desciption: career pathways and crosswalks in the hotel restaurant and retail industries. ...... career pathways across the hotel retail and restaurant industries. ...

Content Inside: Career Pathways & Crosswalks in the Hotel Retail & Restaurant Industries Greg Schrock Center for Urban Economic Development University of Illinois at Chicago Judith Kossy Policy Planning Partners Sponsored by The Joyce Foundation Report to the Chicago Workforce Board Career Pathways and Crosswalks in the Hotel Retail and Restaurant Industries Table of Contents Report to the Chicago Workforce Board Executive Summary . 1 I. Introduction 3 II. Industry Case Studies 2.1 Hotels 5 2.2 Retail .. 9 2.3 Restaurants . 13 2.4 Conclusions . 16 III. Skill and Career Crosswalks . 17 IV. Implications: Strengthening Career Pathways . 20 V. Conclusion ... 24 Appendices Appendix A Tables and Figures 26 Appendix B Best Practice Profiles . 34 Appendix C Interview List ..Inside back cover Executive Summary Service-sector jobs are an increasingly important part of Chicagos economy. The three industries profiled in this report hotels retail and restaurants represent nearly 188000 jobs in the city of Chicago and over 720000 in the Chicagoland region nearly one job in five. Beyond this they are important components of Chicagos hospitality and tourism infrastructure and key sources of entry-level employment opportunities for individuals with low levels of educational attainment or work experience. Report Goals and Research Tasks This report completed for the Chicago Workforce Board with the support of the Joyce Foundation examines career pathways and crosswalks in the hotel restaurant and retail industries. The research involved: Mapping the structure of jobs wages skills and competencies across the three sectors; Identifying career pathways and crosswalks that currently exist within and across these sectors and where they might be fostered; and Identifying key labor market challenges for workers and employers in these sectors. The primary goal of this research is to inform the design of cross-industry workforce development programs that: Promote a ...

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