Source: www.npcindia.org
Topic: Knowledge Management
Sort Desciption: KNOWLEDGE Knowledge does not reside in a book a datab ank a softwareprogramme. They contain only information. Knowledge is always embodied in a person; carried by a person; created augmented or ...
Content Inside: SYNOPSIS ON KNOWLEDGE MANAGEMENT BY AJIT SINGH BALHOTRA Deputy Director General Editing & Illustrations : - SIDDHARTH SHARMA Director (PA) CONTENT 1. Journey towards Knowledge Management 2. Definition of terms relating to KM 3. KM: Mission Objectives Strategies Gaps 4. Evaluating KM Strategies 5. Knowledge Creation: Steps & Process 6. Challenges of Knowledge Organisations 7. Characteristics of Knowledge Workers 8. KM Culture & Organisation Intelligence 9. KM Tasks 10. KM Organisation 11. Knowledge Levels & Basic Requirements 12. KM Benefits 13. Impact of KM on Productivity 14. References JOURNEY TOWARDS KNOWLEDGE MANAGEMENT 1950's: Working Hard. Maximise utilisationof Men and Machines 1960's: Cost Reduction. Shop-floor management. Quality Circles. Statistical Quality Control. Maximise utilisationof Materials. 1970's: Strategic Management. Market Planning. Product Branding. Energy Conservation. 1980's: Total Quality Management. Quality Circles Movement and focus on human element in quality management. International quality system standard. 1990's: Information Technology. Computerisationof data information systems & procedures. International standards on quality and environment systems. 21stCentury: Knowledge Management. Interface with IT infrastructure tools and techniques. Innovations Intellectual Property Rights. Acquisition Sharing and application of knowledge. DATA Figures or Records documented from observations surveys or research. It is an elementary description without a context. INFORMATION Data endowed with Meaning Relevance and Purpose. It is a data in context but relatively devoid of structure KNOWLEDGE Knowledge does not reside in a book a databank a softwareprogramme. They contain only information. Knowledge is always embodied in a person; carried by a person; created au ...
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