Source: www.itconsult.it
Topic: Knowledge Management
Sort Desciption: Knowledge Management: Approach and Technology Knowledge In organizations it often becomes embedded not only in documents or repositories but also in organizational routines processes practices ...
Content Inside: Knowledge Management: Approach and Technology Knowledge In organizations it often becomes embedded not only in documents or repositories but also in organizational routines processes practices and norms Davenport - Prusak Knowledge Management. Market globalisation and fierce competition have made several competitive factors from the recent past less important and have transformed Intellectual Capital into the main asset of modern organisations: therefore Knowledge has become a key factor in competitive edge. Il Knowledge Management (KM) is the set of methods and computer tools which make it possible to collect and capitalise the knowledge of the people which make up an organisation. If the importance of the cultural and organisational approach is undeniable in any Knowledge Management project it is also true that computer technology is the true enabling factor. An innovative approach. Over the years it Consult in collaboration with some of the most important players in research accademics and industry has developed an innovative approach to Knowledge Management which envisions three great areas of intervention: Explicit Knowledge: a documenting system that treats documents multimedia files e-mails etc. Tacit Knowledge: a classification of tasks that makes it possible to plot a WDW/WKW map (who does what/who knows what) Incorporated Knowledge: a description of the processes which can be activated through a WFMS (workflow management system). What is josh. josh is an integrated software platform for Knowledge Management which puts the it Consult approach into practice. It is made up of three modules: josh .Flow : Workflow Management System used to formalise and execute all of the work processes and work flows josh .Kmap: Knowledge Map module used to created a framework corporate skills and knowledge josh .Doc: Document Management system which ensures access to explicit knowledge. Enterprise Knowledge Portal and Document Management A Porta ...
