Source: www.ntgclarity.com
Topic: Knowledge Management
Sort Desciption: The service provider needs to be efficient with operations when delivering services. The Knowledge Management product provides a centralized portal to facilitate knowledge management collaborative ...
Content Inside: The service provider needs to be efficient with operations when delivering services. The Knowledge Management product provides a centralized portal to facilitate knowledge management collaborative communications and document management. It is the information repository with easy to use web access integrated with multimedia contents identified by the service provider. Business Benefits Business Benefits The following business benefits are supported by the Knowledge Management product: Reduced costs by increasing network team productivity Increased service levels by improving team communications and knowledge Product Features Product Features The knowledge management product addresses knowledge sharing and team productivity with the following features: Document management Document repository Project tracking task management and issue tracking Office automations Time Sheet provides a fully customizable integrated on-line time sheet for employees to track time spent on various projects. Completed time sheets are posted and automatically sent to the appropriate supervisor for approval or revision. Asset Management manages and tracks details about network and information systems devices allowing the user to create edit assign and manage the devices within a company. Document Repository provides a powerful and user-friendly interface for managing and archiving documents on a shared server. Issue Tracking System provides a forum for users to electronically exchange and monitor the progress of issues enhancement requests or other requirements that will require monitoring and visibility. Project Tracking System provides a powerful tool designed to be used by project management planners and resource managers as they manage and keep track of on-going company proje ...
