Source: www.brint.org
Topic: Knowledge Management
Sort Desciption: Is Knowledge Management Really An 'Oxymoron'? Unraveling the Role of Organizational Controls in Knowledge Management Reference : Malhotra Y. Is Knowledge Management Really an Oxymoron?
Content Inside: Is Knowledge Management Really An 'Oxymoron'? Unraveling the Role of Organizational Controls in Knowledge Management Reference : Malhotra Y. Is Knowledge Management Really an Oxymoron? Unraveling the Role of Organizational Controls in Knowledge Management In D. White (Ed.) Knowledge Mapping and Management Hershey PA: Idea Group Publishing 1-13 2002. E-Mail: yogesh.malhotra@brint.com Web: http://www.kmnetwork.com/ Abstract The mainstream concept of information technology enabled knowledge management suffers from the limitations embedded in the traditional organizational control model. Although importance of organization control is acknowledged by many authors as critical to the success of knowledge management implementations however the concept of 'control' is often misinterpreted and misapplied. It is the thesis of this paper that most such assertions are based on incomplete and often fallacious understanding of 'control'. Several authors have often suggested that knowledge management is an 'oxymoron' however such observations are based upon inadequate and incomplete understanding of 'control.' Inadequate and incomplete understanding about organization controls may be often attributed for failure of knowledge management implementations in the new world of business. This paper sets forth two important goals: first to develop a richer understanding of organizational controls as they relate to knowledge management; and second to propose an organic model of organizational controls that facilitates creation of new knowledge renewal of existing knowledge and knowledge sharing. Keywords Knowledge Management Organization Controls Knowledge Creation Knowledge Sharing Information Systems Design 1 Is Knowledge Management Really An 'Oxymoron'? Unraveling the Role of Organizational Controls in Knowledge Management 1. Introduction The mainstream concept of inform ...
