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GENERAL ETIQUETTE

Source: www.ohio.edu
Topic: Business Etiquette

Sort Desciption: BUSINESS ETIQUETTE. NAMES. Introductions. Mention first the name of the person to whom you wish to show deference or honor ...

Content Inside: BUSINESS AND DINING ETIQUETTE Etiquette requires us to admire the human race. Mark Twain According to the Merriam-Webster Dictionary etiquette is the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life. In other words etiquette is procedure for proper behavior in social situations. This handout will outline some of those procedures as set out by Maria Perniciaro Everding in her book Panache That Pays: The Young Professionals Guide: How to Outclass Your Competition. BUSINESS ETIQUETTE NAMES Introductions Mention first the name of the person to whom you wish to show deference or honor (clients come before anyone else even a boss). Bob I would like you to meet Jane Hawkins our new data consultant. Jane this is Bob Evans President of Lucky Duck Productions. Introduce yourself without title; state your name and something about yourself that establishes common ground. When introducing your spouse use only their first name unless the last name is different from your own. Mr. Crabberton this is my husband Rob Zones. Two people living together are introduced by name no other information is needed. If you are misintroduced smile and correct it by saying something like: Im with RRS company not YTP -or- I thought youd like to know my name is Drew not Doug. If you misintroduce someone you could try: Have you thought about changing your name to.? It is better to misintroduce someone than not to introduce at all. Remembering a Name Concentrate on introduction Repeat the name when you acknowledge the introduction Use association to try and remember Think of another person you know with the same name Come up with symbols pertaining to the name Jane Wood trees are made of wood oak is a wood my sister lives on Oak Street Say it several times to yourself breaking it into syllables Think of a rhyming action Larry has a beard that makes him hairy but not scary make sure to say it only in your h ...

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