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Communication is the key to business success

Source: www.ntltelewestbusiness.co.uk
Topic: Business Communication

Sort Desciption: In the last two decades business communication technology has evolved. from the round dial telephone to tone dial and mobile phones. Most people ...

Content Inside: Communication is the key to business success. However despite the increase in communications technologies there is still scope for users to make more use of the tools available. According to research conducted by the Manchester Business School for Telewest Business organisations are ready for the next wave of technology to make work interaction far more manageable and productive. In the last two decades business communication technology has evolved from the round dial telephone to tone dial and mobile phones. Most people working in offices have been using email for a decade or more and this in particular has proved to be a key business communications tool. The biggest benefit being that users can be anywhere in the world and documents are delivered within the hour that previously would have taken days by post and had to be sent separately to each recipient. But with this plethora of wired and wireless tools that we use to move businesses forward comes the burden of management and the problems associated with what should be simple communications becoming ever-more complex. Analyst group IDC estimates that spending on email storage technology has reached $180 million globally which gives some indication of the problem that confronts 21st century communications. As PC usage grows and working from home becomes more and more widespread converged communications has become the hot topic for discussion in the telecoms arena for 2005. Working nomadically is a growing practice in the UK as people seek to balance family commitments and take advantage of communication technologies such as broadband at home. A recent study by Manchester Business School sponsored by Telewest Business found that 86 per cent of UK companies have a flexible or remote working policy for employees and over two-thirds of British firms (67 per cent) allow staff to work from home the key drivers for this being increased productivity and enhanced staff satisfaction. The development of new Eth ...

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