Source: www.educause.edu
Topic: Knowledge Management
Sort Desciption: EDUCAUSEQUARTERLY Number 4 2000 28 A re the concepts of knowledge management (KM) applicable to colleges and universities? Some would argue that sharing knowledge is their raison d'tre
Content Inside: EDUCAUSEQUARTERLY Number 4 2000 28 A re the concepts of knowledge management (KM) applicable to colleges and universities? Some would argue that sharing knowledge is their raison d'tre . If that is the case then the higher education sector should be replete with examples of institutions that leverage knowledge to spur innovation improve customer service or achieve operational excellence. However although some examples exist they are the exception rather than the rule. Knowledge management is a new field and experiments are just beginning in higher education. We believe there is tremendous value to higher education institutions that develop initiatives to share knowledge to achieve business objectives. This article outlines the basic concepts of knowledge management as it is applied in the corporate sector considers trends and explores how it might be applied in higher education and whether higher education is ready to embrace it. Knowledge Basics Knowledge management is the process of transforming information and intellectual assets into enduring value. It connects people with the knowledge that they need to take action when they need it. In the corporate sector managing knowledge is considered key to achieving breakthrough competitive advantage. But what is knowledge? Knowledge starts as data raw facts and numbers for example the market value of an institution's endowment. Information is data put into contextin the same example the endowment per student at a particular institution. Information is readily cap- Colleges and universities have significant opportunities to apply knowledge management practices to support every part of their mission Knowledge Management Practices Applying Corporate in Higher Education by Jillinda J. Kidwell Karen M. Vander L ...
knowledge management in higher education institutions, is higher education ready for knowledge management