Source: www.perotsystems.com
Topic: Production & Operations Management
Sort Desciption: A Success Story in Developing an Operation Management System MicroTRAK GPS Inc. MicroTRAK GPS Inc is an established provider of GPS tracking and monitoring products to the consumer market with ...
Content Inside: A Success Story in Developing an Operation Management System MicroTRAK GPS Inc. MicroTRAK GPS Inc is an established provider of GPS tracking and monitoring products to the consumer market with premier clients such as The Sharper Image Jaguar and Land Rover. MicroTRAK GPS was in search of an information system capable of handling larger scale information processing applications to accommodate industrial customers with fleet-type service requirements including patient "fleets" in large healthcare facilities . The ChAllenGe MicroTRAK GPS Inc. was faced with handling and tracking a growing number of large customers and more complex orders. The company wanted to develop an Internet-based Operation Management System (OMS) that integrated seamlessly with existing legacy systems to process the company's Consumer Service Agreements simpler faster and more accurately. A primary management goal was to track continuously monitor and send exception alerts from its GPS- sensing products located in large multi-level distribution structures within clients such as automotive master dealership groups and national healthcare distributorships. They also needed to track GPS units in multi-unit healthcare organizations. For healthcare clients time was critical because tracked "products" included acutely perishable items such as human tissue and blood. The SOluTIOn Because they needed an experienced streaming data information services provider MicroTRAK GPS chose Perot Systems to develop its Operation Management System. The Perot Systems team applied our proven Project Management Methodologies and worked extensively with MicroTRAK GPS to define requirements. Perot Systems then developed the technical architecture and core OMS software. The solution was implemented incrementally over time with complete business continuity. Quote "Our new Operation Management System has made an enormous difference in our business success. We trus ...
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