Source: vernaallee.com
Topic: Knowledge Management
Sort Desciption: A Delightful Dozen Principles of Knowledge Management A Delightful Dozen Principles of Knowledge Management Excerpt from Verna Allee's management book The Knowledge Evolution:
Content Inside: A Delightful Dozen Principles of Knowledge Management A Delightful Dozen Principles of Knowledge Management Excerpt from Verna Allee's management book The Knowledge Evolution: Expanding Organizational Intelligence published by Butterworth-Heinemann 1997. Originally published as "Knowledge and Self-organization" by Executive Excellence Jan. 1997. Knowledge is always changing. In an organization knowledge changes around products services processes technology structures roles and relationships. No sooner do we think we have identified a pattern of knowledge than a new one seems to appear. So if this basic component of organizational intelligence is always changing how do we organize to support it? From an old mechanistic thinking perspective we would try to design the optimum knowledge "machine." I'm not sure what that might look like. I have a mental picture of something like a giant fan that sucks in raw data at one end and blows out neat little knowledge packages at the other. However knowledge is too complex and fluid to be designed processed and managed in such a fashion. From a new thinking perspective we would approach things a little differently. When we put on our system viewers we see knowledge as a complex system. From this vantage point we can see some hard realities to face about knowledge. Tenets of Organizational Knowledge 1. Knowledge is "messy." In organizations every aspect of knowledge is connected to everything else. You cannot neatly isolate the "knowledge" component of anything. Organizational knowledge relates to culture structures technology and the unique configuration of individuals that make up the organization. Knowledge also sits in the larger social context of national and global "knowledge environment." So any attempt to identify knowledge factors faces an inherent messiness. In the knowledge universe you cannot pay attention to just one thing. No matter how you try to isolate knowledge you find some ...
review a delightful dozen principles of knowledge management, a delightful dozen principles of knowledge management