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7-31-01 Common Mistakes Made In Business Etiquette.pub

Source: www.aces.edu
Topic: Business Etiquette

Sort Desciption: mistakes made in business etiquette today. Etiquette that is appropriate. for a work environment is often almost opposite that of social etiquette. ...

Content Inside: Business etiquette another term for good manners are the guidelines for how to act in a business or work situation. Business etiquette is based on position and practicality instead of gender and chivalry the basis of so- cial etiquette. Keeping in mind that the work environment is gender neu- tral and is no place for old-fashioned gallantry many simply do not know what to do in business settings. To further complicate the issue most work environments today consist of individuals ranging in age from their late teens through their sixties or perhaps their seventies and who are from all parts of the United States and from abroad. With individuals working to- gether from several generations and varying cultures it is not surprising that workers are often confused about how they should act and conse- quently feel awkward. This issue of The Workplace is devoted to some of the more common mistakes made in business etiquette today. Etiquette that is appropriate for a work environment is often almost opposite that of social etiquette. Most of the more common errors in workplace etiquette can easily be avoided by following these guidelines: 1. Remember the work environment is gender neutral. 2. Save time by: a) typing personal congratulatory and thank you notes b) ending lengthy telephone calls even if you did not initiate the call and c) allowing the caller to call you back when disconnected. 3. Business meals are for eating and networking. 4. Adhere to the protocol in your office when addressing superiors. 5. On casual dress days wear business casual clothes. Common Mistakes Made in Business Etiquette A L A B A M A C O O P E R A T I V E E X T E N S I O N S Y S T E M A Fact Sheet A UTHOR I NFORMATION : Dr. Jacquelyn P. Robinson Community Workforce Development Specialist State Headquarters 216 Extension Hall Auburn University AL 36849 Telephone (334) 844-5353 FAX (334) 844-9022 jrobinso@aces.auburn.edu Visit the Community Resource Development home page ...

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