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7-15-01 BusinessEtiquette.pub
Source: www.aces.edu
Topic: Business Etiquette
Sort Desciption: Business etiquette is another term for manners. No one was ever hired ... Business etiquette is based on practicalityin other words doing what ...
Content Inside: Business etiquette is another term for manners. No one was ever hired or promoted simply because he or she had good manners; however being polite and considerate in business and work dealings may favorably tip the scales between two who are equally qualified. Having good business man- ners typically enhance chances of being promoted once hired. Business etiquette is based on practicalityin other words doing what generally makes sense. Unlike social etiquette which has its roots in gen- der and chivalry business etiquette is based on hierarchy and power . (Klinkenberg 2000). The work envi- ronment is gender neutral and is no place to perform or expect old-fashioned gallantry. Both men and women should be treated equally and with the respect their positions deem appropri- ate. The issues of holding the door open pulling out a chair or helping someone with his or her coat are often awkward and confusing in the business world. Men want to act like gentle- men and women want to be perceived as com- petent professionals. A rule of thumb to help you know what is the most appropriate behav- ior in similar situations is to . ask yourself if courtesy would demand that you perform the same courtesy for someone who is the same gender (Klinkenberg 2000). Business etiquette goes beyond the scope of gender rules. Good man- ners or etiquette apply to most areas of our work lives. For example the areas that need the most work include the way we communicate in writing orally and electronically; how we greet and address people; the manner we conduct business; our mode of dress; and the way we conduct ourselves. (These and related topics will be discussed in greater detail in a later issue of The Workplace.) Business Etiquette for Todays Workers A L A B A M A C O O P E R A T I V E E X T E N S I O N S Y S T E M A Fact Sheet A UTHOR I NFORMATION : Dr. Jacquelyn P. Robinson Community Workforce Development Specialist State Headquarters 216 Extension Hall Auburn Univers ...
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