Source: www.idealteknoloji.com
Topic: Production & Operations Management
Sort Desciption: Copyright @2005 Armakom Information Technologies Objective of the Project: To strengthen the technological infrastructures of the emergency service Command Control Centers and the mobile teams that ...
Content Inside: Copyright @2005 Armakom Information Technologies THE 112 EMERGENCY SERVICE OPERATION MANAGEMENT SYSTEM Copyright @2005 Armakom Information Technologies Objective of the Project: To strengthen the technological infrastructures of the emergency service Command Control Centers and the mobile teams that are managed by said centers by using the special software internet hardware of mobile communication and GPS technologies to reduce the reaction time and transportation times to the shortest level possible to increase the controllability and service quality of the teams and on-line coordination with hospitals etc. Copyright @2005 Armakom Information Technologies Brief Information: Currently in most of the countries the majority of the telephones lines that are defined as emergency call numbers and that may be called as free of charge are for undue and irrelevant purposes As proper measures may not be taken to prevent such conduct the staff time waste arising from incorrect information is substantial. Furthermore during communication with mobile teams the existing radio infrastructure remains insufficient problems arise in data communication and it also becomes totally out of service during long distance missions that involve long range calls. Difficulties are encountered during tracking and controlling of the ambulances from the command control center and too much time is spent when an unknown address is notified. As correct statistical data can not be obtained productive and efficient prospective planning can not carried out. Through this system that is developed; Through the Call Center and Voice Recording System by which several applications that are special to 112 are implemented invalid and irrelevant calls can be prevented through a black lists addresses are controlled by calling numbers the status of the calls and operators can be traced on-line and voice recordings of all the telephones and radio communications are kept. Through GSM/GPRS network th ...
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